Privacy Policy

When you interact with Indus Catering, we may collect personal information that helps us respond to your enquiries and provide our catering services efficiently.

We may collect the following information:

• Full name.
• Phone number.
• Email address.
• Event date and time.
• Event location.
• Event type and guest count.
• Catering preferences and dietary requirements.
• Any additional information submitted through enquiry or booking forms.

We may also collect limited technical information such as browser type, device information, IP address, and website usage data to improve your browsing experience.

We only collect information that is necessary to provide our services and communicate with you effectively.

Your information may be used to:

• Respond to your enquiries and booking requests.
• Prepare personalised catering quotations.
• Confirm event bookings and schedules.
• Provide customer support before and after your event.
• Improve our website, services, and customer experience.
• Send important updates regarding your enquiry or booking.
• Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Protecting your personal information is a priority for Indus Catering. We use appropriate technical and organisational measures to safeguard the information you provide through our website and communication channels.

Our security measures include:

• Secure storage of customer information.
• Restricted access to authorised team members only.
• Protection against unauthorised access or misuse.
• Regular monitoring of website security where appropriate.

While we take reasonable precautions to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies help us:

• Remember website preferences.
• Improve website performance.
• Analyse visitor behaviour and website traffic.
• Enhance your browsing experience.

You can choose to disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal and business obligations.

Information related to enquiries, bookings, and customer communications may be retained for administrative, accounting, or legal purposes where required.

When information is no longer needed, it will be securely deleted or anonymised where appropriate.

Under UK data protection laws, you have certain rights regarding your personal information.

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where applicable.
• Withdraw consent for certain communications.
• Object to the processing of your information where permitted by law.

To exercise any of these rights, please contact our team using the contact details below.

Our website may contain links to third-party websites, venues, or social media platforms. Once you leave the Indus Catering website, we are not responsible for the privacy practices or content of those external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.

Any updates will be published on this page with the revised Last Updated date. We encourage visitors to review this page periodically to stay informed about how we protect personal information.

If you have any questions about this Privacy Policy or how Indus Catering handles your personal information, please contact us.

Indus Catering

• Address: Pitsea Hall Lane, Basildon, Essex SS16 4UH, United Kingdom
• Phone: 01268 559772
• Email: events@induscatering.co.uk